Delete your account
Last updated 4 September 2026
You can have your MixedGrip account and everything in it deleted, for good, whenever you want. Today that is done by writing to us.
How to ask
- Email support@mixedgrip.com from the email address your account signs in with — that is how we know the request is yours.
- Use the subject line Delete my account.
- Include your name, so we can find the right account.
Take your data first, if you want it
Deletion is not reversible and we cannot get anything back afterwards, so if you want to keep any of it, export it before you write to us. In the app, open Settings → Data → Export, choose what you want and pick JSON or CSV. The file is yours to keep.
What gets deleted
Everything the account holds:
- Your account and profile — name, email address, settings
- All the workouts, sets and planned sets you logged
- Your exercises, templates and template versions, and anything you published to the library
- Your set videos and their thumbnails, and all your progress and meal photos
- Your check-ins, weigh-ins, measurements and daily figures
- Your food diary, saved foods, meals, favourites and nutrition goals
- Your sessions, so every device is signed out
How long it takes
We process deletion requests within 30 days, and usually much sooner. You get a confirmation email once it is done. Deletion is permanent and cannot be undone — after it, nothing of the account is left to restore.
Questions
Anything you are unsure about, ask before you send it: support@mixedgrip.com. What we hold in the first place is set out in the privacy policy.