Support

Last updated 4 September 2026

Something broken, something missing, something you cannot work out? Write to support@mixedgrip.com. A real person reads it, and you will hear back within two business days.

What to put in the email

The more of this you can give us, the faster it gets fixed:

• What you were doing when it went wrong, step by step
• What you expected, and what happened instead
• Which app — Android, or the web app — and which version
• Your phone or browser, and a screenshot or recording if you have one

Write from the email address your account signs in with where you can. It saves a round trip of us asking which account you are.

Feedback from inside the app

There is also a feedback form in the app's settings, which reaches the same place. Use whichever is nearer to hand.

The other pages

• Privacy policy — what we hold and what we do with it
• Terms of service — what you are agreeing to
• Delete your account — how to remove everything, for good